Beadalon - Shipping & Returns

SHIPPING

USA

• • Free Ground Shipping Offer for orders over $75+ applies to US 48 contiguous states only.
  • Choose the Free Shipping Option at checkout. Standard Shipping - $6.99
  • Please Note: Orders that are shipping to a PO box can only be delivered by USPS.
  • Alaska and Hawaii - Standard Shipping AK/HI - $14.99

CANADA

• • Canada USPS International Priority – Flat Rate of $14.99
  • UPS Standard (Ground) – Flat Rate of $20.99   [Note: Brokerage fees may apply]
  • Note: Canadian customers may be subject to additional importation charges (duties/taxes) in addition to these shipping charges. 

RETURN POLICY

If you are not satisfied for any reason you may return new and unused items in the original package with all accessories within 30 days for an exchange or refund to the credit card account charged, less any shipping fees.

Please contact our Customer Service department at sales@beadalon.com to receive a Return Merchandise Authorization Number (RMA) before returning the item.  Beadalon/Artistic Wire customer service will provide you an RMA number and instructions on the return.  

Please, clearly print/type your name and address on the outside of the package along with the RMA number. Shipping and Handling is non-refundable unless the merchandise is defective, damaged, received in error.   

Artistic Wire/ Beadalon reserve the sole right to refuse the return of any item if the product has been used.  The address of our warehouse is:

Beadalon/Artistic Wire
Returns Department
440 Highlands Blvd
Coatesville, PA 19320